- Zoiper - Free VoIP SIP softphone dialer with voice, video and instant messaging :: Zoiper
- Video Chat and VoIP
- Guide to Computer VoIP Software Applications
- How to answer a phone call on a Mac
The main issues related to an IP telephone are quality of service, susceptibility to power failure, lack of redundancy and problems in determining your location in the event of making an emergency call. For these reasons VoIP telephony cannot be relied upon as your only telephone connection in the event of an emergency. It is useful, however, in being able to set up a separate telephone number for different purposes for example, a freelancer with a separate landline number to their home telephone number.
It is possible to set up a land line number on your Mac, to use anywhere in the world with a reliable broadband connection, with just a simple lightweight application downloadable from the Mac App Store and an account with a VoIP service provider of your choice. If this is all new to you, you may not know the most appropriate provider for your needs or for your location.
If you want to test the VoIP service before committing, it is possible to find SIP providers that will set up an account with a landline number and no initial costs, and some without line rental costs. Essentially, this means that you can configure your Mac to receive calls to a standard telephone number. This can be a good way of testing out whether VoIP works for you.
If it does, then you can look at other SIP service providers, or your existing provider, to see which offers the best service and the best value for money for your particular requirements. Sipgate allows me to set up the landline telephone number at no cost, there are no ongoing monthly rental charges, I can receive telephone calls to this number and if I was to make outgoing calls then I can charge my account with some credit.
If you plan on using your VoIP account as a freelancer or business, you may wish to look into a number of SIP providers, since different companies offer different mixes of pricing. For example, Sipgate charges for calls by the minute, whereas other SIP service providers, who charge a monthly line rental, may only charge calls by the second.
Zoiper - Free VoIP SIP softphone dialer with voice, video and instant messaging :: Zoiper
This can make a big difference to the overall cost of making calls. So do check a number of SIP service providers to ensure that you have chosen one that meets your needs. Tip: For the purposes of this demonstration only, I have chosen Sipgate.
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This does not necessarily constitute a recommendation as your individual requirements might be better suited to a different SIP service provider. At the time of writing this article, the app is available at no cost. The beauty of Telephone app is in its simplicity of use, functionality and lightweight size.
Video Chat and VoIP
It just works! Configuring Telephone app is relatively easy, as long as you are patient and ensure that you enter the correct details in the right places. To help you do this, for your particular SIP service provider, there is a useful list of requirements at tlphn.
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In this example, using Sipgate, I will need to know the domain, the username this is usually your account name , the STUN server, and a port number. Find this information from your SIP service provider with whom you signed up earlier. Tip: Different SIP service providers will require different criteria to be entered into the Telephone app in order for it to work.
For help with your particular SIP service provider be sure to check with tlphn.
It is also important that you accept Telephone App accessing your contacts, otherwise, you will not benefit from the full functionality as Telephone App uses CLI Call Line Identification to check your Contacts app. Further, if you have you have the incoming number listed, it will present to you the name of the person or company that is calling. To test that you can receive an incoming call to your new landline number, first ensure that your Mac has an Internet connection.
Second, ensure that the Telephone app is running. Finally, use a mobile telephone or a fixed line telephone to call your new landline number. All being well, after a few seconds, you should see a notification of the incoming call. If CLI called line identification is available, you will see the telephone number. If the contact number is in your Contacts app, you will see the name of the person calling. Until you have applied credit to your SIP account you will not normally be able to make outgoing telephone calls. However, there is still a way to test that outgoing calls is set up correctly by calling a freephone number.
In the UK, I can call numbers to test to get going call functionality. In this particular example, even though I have not applied any credit to my SIP account, Sipgate allows me to call freephone numbers using their VoIP service. Call an number to confirm that the outgoing call functionality is working. Ideally, this is best when you have a reason to call that number anyway.
Alternatively, find an information line that uses an telephone number. With iOS It works on smartphones and computers, and syncs across your devices so you can use the app while on the go or at home. To get the most out of GoToMeeting, you can download and install the full-feature desktop software on your Windows and Mac computer.
Call your friends and family as often as you want, for as long as you want! Free international voice and video calls make it easy to stay connected with your loved ones. Signal makes it easy. Using Signal, you can communicate instantly while avoiding SMS fees, create groups so that you can chat in real-time with all of your friends at once, and share media and other files with complete privacy.
The server never has access to any of your communication and never stores any of your data. Signal is the only private messenger that uses open source and peer-reviewed cryptographic protocols to keep your messages safe. There are no separate logins, usernames, passwords, or PINs to manage or lose. Not only are the messages encrypted, but the Signal server never has access to any group information like the membership list, group title, or group icon. Messages are delivered quickly and reliably.
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Just like KaZaA, Skype uses P2P peer-to-peer technology to connect you to other users - not to share files this time, but to talk and chat with your friends. Our software's quick and easy to install.
Just download Skype, register you can also use your Microsoft Messenger account and within minutes you can plug in your headset, speakers or USB phone and call your friends. The calls have excellent sound quality and are highly secure with end-to-end encryption. You don't even need to reconfigure your firewall or router. It just, you know General features include : Free voice and video calls to other Skype users, click to call Windows only , your own inbound Skype number, instant messaging, video messaging, send files, and screen sharing.
Add-on features : Many free and paid add-ons are available. However, Skype throws advertisements in your face which covers a good chunk of real estate on your computer and mobile screen — but they do help keep Skype free. Many of the add-ons are great but many are unnecessary for business purposes. Unfortunately, there is nothing you can do about this.
Overall, this is a good softphone because it includes its own VoIP service so you can make free voice and video calls — but only to other Skype users. Watch a video on Skype.
Guide to Computer VoIP Software Applications
General features include : Voice and video calling, instant messaging, chat rooms, presence, contact management including groups, and a clean interface. This sounds great, but there are actually plenty of other screen share applications that can be found on the Internet absolutely free. There is no live customer support either. Instead, if you have questions, you must rely on other Bria users to help you or wait for an official response from a Bria representative via forums.
This is definitely a major downside for technical and especially non-technical users. Voicemails, missed calls, audio device selection and volume adjustment are easily accessible. Bria also gives you the option of having a detachable window for contacts in case you need to call a long list of people while still being able to view the dial keypad.
Incoming call pop ups are simple and easy to use, however the accompanying sound notifications might be unpleasant to hear to some people. Lastly, VoIP service is not included with Bria softphone so you must find and pay extra for a VoIP service subscription with a local service provider to use Bria. Watch a video on Bria. The softphone mirrors the display of a mobile smartphone and is easy to navigate. Free Trial : Yes, however the free trial is very limited on features.
You need to purchase the Standard or Pro Edition in order to try the complete softphone. General features include : Voice and video calling, instant messaging, presence, voicemail, contact management, call history, call forwarding, voicemail greetings based on agent status, and a decent looking interface. Add-on features : At an extra cost, you can integrate this softphone with a few choice CRMs, and you can access features useful for call and contact centers. Limited customer support is provided by email or phone. Should you require extra help, C3X will charge you by the hour.
Sending instant messages and conference calls is simple to do. Call forwarding is customizable. One downside is that in order to use more advanced features for call centers, you are required to upgrade from Standard to Pro Edition at an additional cost. If you want to integrate it with any CRM, again, you must pay to upgrade to the Pro edition. Watch a video on C3XPhone. General features include : Voice calls, contact management, conversation encryption, fax, click to dial, call history.
How to answer a phone call on a Mac
No live customer support; only by email. Requests are usually served within one to two business days. Some of the negatives are that it does not integrate with any CRMs. The interface is plain looking. You must also upgrade to use features such as instant messaging, presence, and video calls. Unfortunately, after paying to download the softphone — to actually use Zoiper, you must additionally pay for VoIP service. Watch a video on Zoiper Classic. Unfortunately, it offers no integration. General features include : Voice and video calling, instant messaging, conference calls, and presence.
No customer support whatsoever.